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Cancellation Policy

We understand that circumstances may arise which may change your travel plans. Long Beach Shuttle will gladly give a refund for any reservation cancel with a minimum 5 hours notice prior to the pick up time.

We will not refund payments if cancellation occurs within 6 hours of pick up time or if the traveling party elects not to appear for a pickup (a no show) without notification. If the reservation is cancelled after six hours prior to the pickup time, the cancellation charge will continue to be the full fare of the reservation.